All deliveries and services are exclusively subject to the following terms and conditions. We do not recognize any deviating conditions and hereby object. All our offers are subject to change.

1. order and delivery
1.1 By placing an order on the Internet, you place an order for the desired item(s) to be delivered to the address you specify.
1.2 Delivery shall be made by mail or by forwarding agent.

2. payment
2.1 HWK Skiwachs reserves the right to ship by payment slip or cash on delivery.
2.2 Payment is made within the EU by bank transfer or via PayPal.
2.3 Information for HWK ski wax orders and wax accessories within Austria and Germany. The delivery takes place from Euro 120,- postage and packing-free by the post office or by forwarding agency, for orders under Euro 120,- we compute a contribution towards expenses of Euro 7,00.
2.4 For deliveries to other EU countries and Switzerland a flat rate of Euro 17,- will be charged.
2.5 All prices already include the statutory VAT of currently 20% or 19%. The goods remain our property until full payment.

3.1 We assume a warranty period of 3 months on various items for any manufacturing defects that may occur. In doing so, we initially reserve the right to rectify the defect free of charge for you. If it is necessary, the goods will be exchanged. A right to rescission or reduction is initially excluded. However, if the defect is not remedied within a reasonable time, you have a right to rescind the purchase contract or reduce the purchase price, at your option. The warranty expires as soon as own repair attempts, changes or improper treatment of the goods are made.

4.right of return / right of revocation
4.1 If you do not want to keep an item, you can return the goods (in perfect condition and in the original packaging) within 14 days after delivery and without giving any reason. You have full right of withdrawal. The timely sending of an email, for example, is sufficient to meet the deadline.
4.2 The credit shall be made either by bank transfer or via PayPal. Excluded from the right of return are goods that we have produced or procured especially for you based on your request.
4.3 The customer is responsible for sufficient insurance coverage of the return shipment.

5. liability
5.1 HWK Skiwachs accepts no liability for consequential damage due to incorrect or delayed deliveries, or for damage resulting from the failure or incorrect handling of delivered items. Errors and typographical errors are reserved on all Internet pages. The customer is obliged to inspect our deliveries immediately. Defects must be notified in writing, by telephone or by e-mail within three days of delivery, otherwise notifications of defects are excluded.

6. award of the prizes
6.1 MSRP d. Manufacturer, this information is the manufacturer’s recommended retail price at the time we added this item to our online store. We are always trying to keep all articles up to date. If the manufacturer’s recommended retail price has changed in the meantime, our information is the former recommended retail price of the manufacturer. In such a case, please inform us immediately!

7. place of performance

7.1 The place of performance for delivery and payment for both parties shall be exclusively our place of business in Ebbs (Austria).

8. data protection
8.1 The data required for an order shall be stored electronically. All personal information will be treated confidentially according to the guidelines for data protection.

9. advertising material
9.1 HWK uses addresses and sends current wax info by mail once a year. If you do not wish to do so, please log out with this form unsubscribe.
9.2 HWK uses e-mail addresses and sends newsletters with current information. You can unsubscribe directly from each newsletter.